Mall shopping process introduction
- Registration and login
- Find goods
- Add to cart
- Submit an order
- pay
- Wait for delivery
- After-sales service
Detailed explanation of shopping process:
1. Add to cart or buy now in Product Details page
2. Enter the shopping cart page, adjust the shopping list, and conduct settlement
3 Go to the settlement page and enter the consignee and delivery address
4. Generate the order after completing the payment, and you can view your historical order in the order management
5. View the historical order in Order Management
6, you can evaluate the goods after the completion of the order
7. If you encounter after-sales problems, you can submit after-sales application and timely communicate with customer service. After applying for after-sales service, you can see that the order status is changed to apply for after-sales service
8. After processing by the merchant, you can check the change of the order status in time
